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Frequently asked questions

Do councils have to use MAV Procurement?

Councils don’t have to use us as an agent. Appointing us means councils can use our contract, but the final decision about whether to use that supplier is still up to them.

How do I become a preferred supplier?

Suppliers must successfully respond to a tender to become a preferred supplier.

How do I find out about upcoming tenders?

Register at Tenderlink to find out about our current tenders and be notified when new tenders are released.

What are the benefits for councils?

Councils will benefit from:

  • greater cost savings are delivered by aggregating expenditure
  • being able to ensure probity and minimal risk through our fair and transparent procurement process while complying with the Local Government Act 1989
  • reduced council administration and tendering costs; most work is carried out by MAV Procurement
  • innovative technology tools that help simplify purchases
  • professional development opportunities and capacity building
  • us managing contracts for the life of that contract

What are the benefits for suppliers?

The benefits for suppliers are that:

  • suppliers can respond to one tender and gain access to multiple councils, thereby lowering marketing costs
  • we support suppliers by providing opportunities to engage directly with councils through briefings, conferences and workshops
  • we regularly meet with contracted suppliers to review progress, identify opportunities and provide council feedback
  • we can help suppliers gain access to unique marketing channels to build relationships and relay key messages to the relevant local government audience
  • we offer innovative technology that helps suppliers gain the most out of the contract by providing access to council opportunities
  • there is a transparent procurement procedure and outcome that gives all suppliers the same access to information, advice and feedback

What is the tender process?

Step 1: Identify opportunity
Step 2: Send agency appointment to councils
Step 3: Develop the procurement plan
Step 4: Prepare draft tender documents
Step 5: Distribute draft documents to councils for review
Step 6: Notify the market about the procurement
Step 7: Evaluate tender submissions
Step 8: Select successful suppliers
Step 9: Manage the contract

How do councils determine what products or services go to tender?

Councils must go to tender if the provision of goods and services exceed $150 000 over a contract term. Councils don’t need to go to tender on their own if they appoint us as their agent. Individual council procurement policies may vary.

How are tenders evaluated?

Our tenders are evaluated by council officers who work in the area relevant to the tender. This allows those buying the goods or services to determine the outcome. We are committed to conducting all processes in a transparent manner. Having council staff involved in the tender process ensures probity and good governance.

I was unsuccessful in a previous tender, can I respond to another?

You can respond to a tender if you’ve been unsuccessful previously. Being a successful supplier in one tender doesn’t guarantee success in another.

I have a query about an open tender, who should I contact?

Contact details of the delegated contact officer are provided in the tender documents. Suppliers should not discuss the tender with council officers. Council officers must direct queries to MAV Procurement.

I’m a regional supplier, will my submission be considered?

All suppliers can submit tender responses regardless of location.

I have a product or service that I believe is beneficial to councils. What can I do?

If you have a product or service you think is valuable to councils, email


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