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Home & Community Care

We ​assist councils with implementing home and community care (HACC) policy objectives under a partnership agreement with the Department of Health

Our Home and Community Care and Ageing Strategy Working Group, which is made up of representatives from councils in all regions, meets every two months. This group also forms the MAV / Department of Health HACC Working Group.

In addition, we represent councils on the Home and Community Care Department Advisory Committee.

The Australian Government has identified the need for changes to aged care, as part of the national health reform agenda, to ensure the system is structured to adequately address future needs.

About the Home and Community Care Program

The Home and Community Care Program was established in 1985 to assist carers, older people and people with a disability. It provides services such as:

  • domestic assistance
  • delivered meals
  • personal care
  • respite care
  • property maintenance
  • nursing
  • allied health and social support.

Local government is the largest public sector provider of home and community care services in Victoria.

Diversity in HACC eNetwork

Council officers interested in achieving better access and equity outcomes from HACC-funded programs and services can join our eNetwork.

This replaced the HACC CALD Network, which will help build councils' capacity to meet the needs of HACC clients who:

  • are Aboriginal, Torres Strait Islander or both
  • have a multicultural background
  • are lesbian, gay, bisexual, transgender or intersex (LGBTI)
  • have dementia
  • live in rural and remote areas
  • experience financial disadvantage (including people who are homeless, or are at risk of becoming homeless)
  • experienced institutional care (care leavers).

eNetwork members receive fortnightly information on relevant professional development, statistics, resources and have the opportunity to share information, successes and challenges with their peers.

To join the Diversity in HACC eNetwork, contact:

Bianca Nutt
Diversity Policy Adviser
03 9667 5580

HACC Management Transition from State to Federal Government

With the Bilateral Agreement signed, the next step is to finalise the Statement of Intent. This is a trilateral agreement between the Commonwealth, State and local government (represented by the MAV), to recognise the role of local government in Victoria as a planner, developer, funder and deliverer of services for older people, and to retain the benefits of the current Victorian HACC system. This is due for sign-off in November.

We will send out regular communiques to both human services directors and aged and disability managers to keep the sector informed of the transition process.

Vulnerable People: Planning for Bushfires

We encourage all councils in CFA areas to write to HACC clients' family members/next of kin with advice about how they can assist family members by being involved in their personal emergency plans, and relocation support on days of high fire danger.

The MAV created an updated template letter for your use, incorporating new community messaging for vulnerable people, and other resources.

The letter refers to the Fire Danger Ratings and the Bushfires: Preparing to leave early plan, which can be downloaded or included as hard copies with information to your HACC clients or their next of kin.

HACC Easy Living Equipment Project

MAV coordinated this HACC funded project on enabling the use of easy living equipment in everyday activities.

We distributed the guide and training resources to HACC assessment services and home care providers along with a demonstration basket of equipment items.

Easy Living Equipment Resources

MAV Documents

Internal Links

Contact Us

For further information on our policy work on HACC, contact:

Jocelyn Fuller
HACC Policy Adviser
03 9667 5514