We established an information and communication technology (ICT) shared service to help councils modernise their infrastructure, and pool knowledge and resources.
By using a shared ICT solution, councils can offer their communities improved access to services and more timely information through a range of communication channels.
Other benefits to councils include:
providing better reporting and public accountability for the delivery of community outcomes
improving field officers' responsiveness by providing constant access to data, including updated work requests
establishing regional centres of excellence to deliver improved services such as contract and materials management, and advanced maintenance and renewal programs.