Debt recovery services

Contract number: DR8410-2015
Contract expiry: 28 February 2020
Extensions available: 1 x 1 year (28 February 2021)
Contract manager: Charlotte Rutherford (03) 9667 5554
Contract engagement: Direct supplier engagement. Details on pricing are uploaded onto VendorPanel.

Scope of contract: Provision of high-quality debt recovery services.

Recovery services include but are not limited to, collection in the areas of:

  • council rates
  • general and sundry debts
  • unpaid registrations for food and health
  • failure to vote at council elections
  • outstanding mechanical service bills
  • special charges – street construction
  • child and aged care
  • council asset protection management
  • council parking infringements
  • animal infringements.

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Suppliers

AMPAC Debt Recovery

AMPAC Debt Recovery logoAddress: Suite 1005,10th Floor, 530 Little Collins Street, Melbourne VIC 3000
Contact: Stephen Moloney
Telephone: 1300 426 722
Email: s.moloney@4ampac.com.au
Website: 4ampac.com.au

Debt recovery specialist providing local government with flexible options for rates and sundry collections.

Australian Receivables Limited

Australian Receivables Limited logoAddress: 357-369 King Street, West Melbourne VIC 3003
Contact: Allison Tanti
Telephone: 03 5483 1603
Email: AllisonTanti@arlcollect.com.au
Website: www.arlcollect.com.au

ARL is focused on delivering local government a complete collections package. The ARL Principals have assembled specialist local government divisions that are staffed with experienced and competent people.

Midstate CreditCollect

Midstate CreditCollect logoAddress: 31 Grey Street, Traralgon VIC 3844
Contact: Chris Rowlands
Telephone: 03 5174 7011
Email: chris.rowlands@creditcollect.com.au
Website: ​www.midstatecc.com.au

We provide debt collection and credit management services.

ML+C Collections

ML+C Collections logoAddress: Tower Two, Level 25, 727 Collins Street, Melbourne Docklands, Victoria 3008
Contact: Penny Lyall
Telephone: 03 9258 3504
Email: penny.lyall@maddocks.com.au
Website: www.mlccollect.com.au

ML+C provide services in all aspects of debt recovery for local government. We specialise in local government debt collection from the initial letter of demand through to Section 181 sales if required. We can also tailor a non-legal process to enable you to collect lower debt amounts. We understand that councils wish to treat their ratepayers as customers and we do the same when dealing with any ratepayer or customer.

Recoveries and Reconstruction

Recoveries and Reconstruction logoAddress: Suite 2, 93 Watton Street, Werribee VIC 3030
Contact: Peter Horne
Telephone: 1300 556 863
Email: peterhorne@r-r.com.au
Website: www.r-r.com.au

R&R specialises in local government. Peter Horne heads up our Victorian team of local government specialists.

Key strengths include our focus (clientele is 100% local government), price (cost neutral with no charge for pre-legal work, letters, phone calls, SMS, email, business searches, title searches, relocations, re-attempted services, court appearances), IT (world-class web application saving council between 15 to 30 hours a week), efficiency (same-day service, all work is done in-house), results (guarantee 90 per cent collection rate within 12 months, 80 per cent complaints served within 4 days), and ethics and compliance (accountable to the highest possible industry standards).