Debt recovery services
Contract number: DR8410-2015
Contract expiry: 28 February 2020
Extensions available: 1 x 1 year (28 February 2021)
Contract manager: Charlotte Rutherford (03) 9667 5554
Contract engagement: Direct supplier engagement. Details on pricing are uploaded onto VendorPanel.
Scope of contract: Provision of high-quality debt recovery services.
Recovery services include but are not limited to, collection in the areas of:
- council rates
- general and sundry debts
- unpaid registrations for food and health
- failure to vote at council elections
- outstanding mechanical service bills
- special charges – street construction
- child and aged care
- council asset protection management
- council parking infringements
- animal infringements.
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AMPAC Debt Recovery
Debt recovery specialist providing local government with flexible options for rates and sundry collections.
Australian Receivables Limited
ARL is focused on delivering local government a complete collections package. The ARL Principals have assembled specialist local government divisions that are staffed with experienced and competent people.
We provide debt collection and credit management services.
ML+C provide services in all aspects of debt recovery for local government. We specialise in local government debt collection from the initial letter of demand through to Section 181 sales if required. We can also tailor a non-legal process to enable you to collect lower debt amounts. We understand that councils wish to treat their ratepayers as customers and we do the same when dealing with any ratepayer or customer.
Recoveries and Reconstruction
R&R specialises in local government. Peter Horne heads up our Victorian team of local government specialists.
Key strengths include our focus (clientele is 100% local government), price (cost neutral with no charge for pre-legal work, letters, phone calls, SMS, email, business searches, title searches, relocations, re-attempted services, court appearances), IT (world-class web application saving council between 15 to 30 hours a week), efficiency (same-day service, all work is done in-house), results (guarantee 90 per cent collection rate within 12 months, 80 per cent complaints served within 4 days), and ethics and compliance (accountable to the highest possible industry standards).