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Finalists for the 2019 MAV Technology Awards for Excellence Announced

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Our independent judges have advised us that the finalists for the Victorian Categories of the 2019 MAV Technology Awards for Excellence have been decided.

Congratulations to the finalists and thank you to all those who entered this year’s awards. The competition was fierce which is great news for local government! We trust you will all join us on Tuesday 26 March for the MAV Technology Awards for Excellence Dinner at The Pier Geelong to celebrate innovation in local government.

Finalists for the 2019 MAV Technology Awards for Excellence are:

Customer Experience Achievement of the Year:

  • City of Boroondara - Add Life to Your Years - health and well-being information for over 55s
  • City of Boroondara - Statutory Planning - Paperless Office
  • Glen Eira City Council - Footpath trading permits
  • City of Kingston - Let’s build a chatbot!

Customer Experience has a number of variations and abbreviations. CX, UX, UI, customer centric, people at the centre – they all mean pretty much the same thing – Are we delivering something that people want and can use? A good digital customer experience requires a totally new approach to service delivery. It demands new business processes and cultural change within council. None of this is easy.

Collaboration or Partnership Achievement of the Year:

  • City of Ballarat - Data Gold in Ballarat
  • Glen Eira City Council - Digitising High Priority Transactions
  • City of Greater Geelong - The Little L Project: Brought to Life by Virtual Reality and 3D printing
  • City of Melbourne and City of Whittlesea - Could 311 work in Victoria? Proof of Concept of Graffiti Reporting Service
  • City of Boroondara - Add Life to Your Years - health and well-being information for over 55s

Working together to achieve better, faster, simpler and more cost effective outcomes for our communities. Collaboration or partnerships between council business areas; between councils; or between councils and external service providers, other levels of government, research organisations or community groups are all eligible.

Smart City Achievement of the Year

  • Southern Grampians Shire Council - connectGH – Connecting the Southern Grampians Shire
  • Wyndham City Council - Smart Parking using Computer Vision
  • City of Ballarat - Right to the night
  • City of Casey - Smart Devices for Landfill Management

Using information communication technologies and data to be more efficient, solve challenges, and provide new opportunities. Smart communities advocate for the integration of technology and data infrastructure, promote digital technologies to increase the capability of existing infrastructure and services, and champion citizen involvement and citizen-focused service delivery.

Strategy and Planning Achievement of the Year

  • City of Melbourne - GovCore – a local government experiment by City of Melbourne and Code of Australia Fellowship
  • Northern Grampians Shire Council - LeaniNG Forward
  • City of Ballarat - Data Gold in Ballarat
  • Glen Eira City Council - Glen Eira Transforming Together – GETT

Without well-defined goals and a high-level plan to achieve them, it can be easy to be deliver unneeded output, rather than desired outcomes. Strategy and planning shapes and guides what the project is, who it serves, what it does, and why it does it. It also clarifies the actions needed to make progress, and includes clear measures to determine if it is successful.

Victorian Achievement of the Year

Will be chosen from the winners of the four Victorian Award categories.

Australian Achievement of the Year

  • South Australia – City of Adelaide – Ten Gigabit Adelaide (10GA)
  • Queensland – Logan City Council – City Futures Strategy
  • New South Wales – City of Sydney – Digital on the Inside: Council and Committee Systems
  • Victoria – Winner of the Victorian Achievement of the Year (to be announced)

The winner of the Australian Achievement of the Year will be the Australian local government entry in this year’s LOLA International Award for Excellence – to be announced in Sweden in May 2019.

Awards Booklet

The MAV Tech Awards for Excellence booklet 2019 (PDF - 1.1MB) describes in detail the projects that have been nominated for the awards.

Tickets

Tickets to the Awards for Excellence Dinner and the Riding the Wave Conference are available at www.cvent.com.